Binance suspends customer's account for 'inappropriate' behavior

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A customer complained on Twitter that Binance and CEO Changpeng "CZ" Zhao had not done enough to help them recover money they claim was stolen from their account. Binance then closed the user's account.

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The client now has three days to request a withdrawal of their money.

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The individual, whose Twitter handle is CoinMamba, describes themselves as a futures trader and cryptocurrency investor in their profile.

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The person began tweeting about Binance after claiming to have lost money from their Binance account as a result of a stolen API key linked to cryptocurrency trading site 3Commas on Tuesday.

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The consumer claimed that when trying to recover these payments, Binance wasn't very helpful.

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The user allegedly "made threats" to Binance's customer care staff, which resulted in the suspension, the business alleges.

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3Commas used exploits on several platforms in addition to CoinMamba.

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More than a dozen users have accused the cryptocurrency trading site of disclosing their login information and allowing thieves to take their money.

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The CEO of the site, on the other hand, dismissed those accusations as "false rumours." The exploits affected other other exchanges in addition to Binance.

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There is absolutely no way for us to be confident users didn't steal their own API keys, CZ stated in response to CoinMamba on Friday.

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